- 🇦🇪 UAE VAT Ready
- Timesheet Billing
- Retainers
- Client Portal
Bill Every Hour.
Keep Every Client.
We deploy Zoho for UAE consultancies, agencies, and advisory and audit firms, with one record per client from first enquiry to final invoice: structured onboarding, engagement tracking, timesheets that turn into invoices, and a support desk your clients can actually reach.
- VAT 5% on Services
- Zero-Rated Export of Services
- Corporate Tax Ready Accounts
- Multi-Currency Client Billing
- Digital Engagement Letters
Where Service Firms Leak Revenue
You sell time and expertise. Untracked hours and scattered client records are income you never invoice.
Unbilled Hours
Time is logged in notebooks or not at all. Invoices go out missing hours that were worked, and nobody notices until margins slip.
Scattered Client Records
Enquiries arrive by email, WhatsApp and referral. Engagement letters, documents and history sit in personal inboxes.
Retainer Chaos
Monthly retainers, milestone fees and recharged expenses tracked in spreadsheets, with VAT applied by hand.
Unstructured Client Support
Client questions land with whoever they know best. No SLA, no history, and no view of which accounts need attention.
Your Complete Services Stack
From the first enquiry to the paid invoice and every support request after it, on one connected client record.
Zoho CRM
Enquiry capture from web and WhatsApp, automated lead assignment, proposals, and the full client history in one record.
Zoho Projects
Engagements as projects with milestones, owners and timesheets, so every billable hour is captured where the work happens.
Zoho Books
Timesheet and retainer invoicing, recurring billing, expense recharges, VAT-correct invoices and FTA-ready accounts.
Zoho Desk
A client support desk with SLAs, ticket history per account and a self-service portal.
How We Work
A structured deployment shaped around how your firm wins, delivers and bills work.
- 01
2-3 days
Engagement Workflow Audit
We map how work comes in, gets scoped, staffed, delivered and billed, and where hours and documents go missing today.
- 02
3-5 weeks
CRM, Projects & Billing Setup
Pipelines, onboarding checklists, project templates, timesheet rules, retainer plans and VAT-correct invoice templates, all connected.
- 03
1 week
Train & Go Live
Partners, consultants and finance trained on their part of the flow, with a monitored first billing cycle.
Results From Our Services Work
Every figure below comes from a documented implementation for a consulting or business services firm.
Ready-Made Apps We Have Built
Built on Zoho Creator and ready to configure for your business.
- Sales
Quotation Generator
Generate, send, and track professional quotations instantly. Built for sales teams who need to move fast and look sharp.
See Quotation Generator - HR & Finance
Payroll Management
WPS-ready payroll that generates SIF files, handles MOHRE compliance, and processes gratuity automatically every month.
See Payroll Management
UAE eInvoicing
Next deadline: Appoint an ASP by 30 October 2026.
Revenue of AED 50 million or more. 22 days left.
Every invoice to a business client is in scope, whether or not you are registered for VAT.
| Who | Appoint an ASP by | Mandatory from |
|---|---|---|
| Revenue of AED 50 million or more | 30 October 2026 | 1 January 2027 |
| Revenue below AED 50 million | 31 March 2027 | 1 July 2027 |
| Government entities | 31 March 2027 | 1 October 2027 |
FAQ
Questions UAE service firms ask us
Can timesheets turn into invoices automatically?
Yes. Time logged against tasks in Zoho Projects flows into Zoho Books, where billable hours are invoiced at each person's or task's rate, so nothing worked goes unbilled.
How do retainers work in Zoho Books?
Zoho Books handles monthly retainers as recurring invoices, and advance payments as retainer invoices that are applied against later invoices for the same client.
Do we charge VAT on services to clients outside the UAE?
Services supplied to a client with no place of residence in the UAE, who is outside the UAE when the service is performed, can be zero-rated if the conditions in the VAT law are met. We set up the right tax treatment for each client in Zoho Books.
Can clients raise support requests in one place?
Yes. Zoho Desk gives clients a portal and an email channel, with SLAs and the full ticket history on each client account.
Does UAE eInvoicing apply to service firms?
Yes. Invoices to business clients are in scope whether or not you are registered for VAT. If you are not registered for any tax, you register with the FTA for a Tax Identification Number. Businesses with revenue of AED 50 million or more must appoint an Accredited Service Provider by 30 October 2026 and go live on 1 January 2027. Businesses below that appoint one by 31 March 2027 and go live on 1 July 2027.
Ready to get Zoho
working for you?
Stop working around broken workflows. Talk to our team, and we'll show you what a proper Zoho setup looks like for your business.
Most clients reach us on WhatsApp first · Response within 2 hours