Zoho Lens Overview: Augmented Reality Remote Assistance.

With Zoho Lens, our augmented reality-based remote assistance software Businesses can take a look at problems in equipment—ranging from plant machinery to servers—at any moment, right from your desk, by accessing a user’s smartphone camera at the remote location.

Key Features

1. Live camera streaming
2. Annotate on 3D objects.
3. Smart glass support
4. Voip and text chat
5. Session recording
6. Session analytics
7. Invite multiple participants
8. User and files management
9. Security

Why Businesses choose Zoho Lens?

1. Zoho Lens, augmented reality remote assistance software allows subject-matter experts to help field technicians and customers right from where they are.
2. Through Zoho Lens, Experts can view the live incoming camera stream from a smartphone or smart glass on their computer or smartphone. During remote interactions, experts can use features like AR annotation, text chat, and voice chat to communicate better.
3. With Zoho Lens, customer-facing teams can provide product demos or help customers with installation through intuitive remote assistance sessions, rather than asking customers to read intimidating product manuals or schematics.
4. For an organization, extensive training programs for the entire workforce, allocating travel budgets for subject-matter experts, and traditional methods for getting assistance, like voice calls or in-person visits, are expensive. Zoho Lens allows companies to save expensive and time-consuming in-person visits.